FREQUENTLY ASKED QUESTIONS

Here are a few things you should know: Some insurance policies cover wigs and some do not. Coverage depends on the terms, benefits and exclusions of your individual insurance policy. Medicare, Medicare Replacement Plans, Medicare Supplements and Medicaid do not cover wigs. You should check your benefits beforehand to determine your coverage, as well as deductible and co-insurance information, whether you need pre-authorization, and whether you are need to go to an in-network provider. Coverage can vary depending on your diagnosis, for example, some policies may cover for chemotherapy but not for alopecia. You will want to give them your diagnosis code when you call (You can obtain this from your doctor). Always write down the reference number, the representative’s name, the date and time of each call.